Terms and service

These Terms and Conditions apply to all purchases made through the website of Sophie & Amelia Sydney. Contact: info@sophieameliasydney.com

1. Scope of Application

By placing an order through our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.

2. Product Information

We make every effort to describe our products accurately and to keep product photos, sizing information, and other details up to date.

Please note that minor variations in colour, print, or measurements may occur due to photography, lighting, and individual screen settings. Occasional typographical errors may also occur.

We reserve the right to correct such errors at any time, including after an order has been placed.

3. Ordering & Payment

Orders are processed only once full payment has been received.

Available payment methods may vary by country or region. Customers are responsible for confirming which payment options are available to them at checkout.

All prices are displayed in the currency shown at checkout.

4. Processing & Delivery

Processing time: 1–3 business days
Shipping time: 8–12 business days, depending on destination

Orders are shipped directly from our fulfilment partner.

International orders may be subject to customs processing, import duties, or local taxes payable by the customer upon arrival.

5. Returns & Cancellations

Please see our separate Return Policy for full details regarding returns, exchanges, and any applicable statutory consumer rights.

Nothing in these Terms and Conditions is intended to limit or exclude any rights you may have under applicable consumer protection laws.

6. Liability

We are not responsible for loss or damage occurring during shipping where tracking confirms that the parcel was delivered to the address provided by the customer.

Please carefully check your delivery details before submitting your order. We cannot be held responsible for parcels delivered to an incorrect address provided by the customer.

7. Intellectual Property

All content on this website, including text, photography, logos, graphics, and design, is the property of Sophie & Amelia Sydney and may not be copied, reproduced, distributed, or reused without prior written permission.